Posts Tagged ‘dealing with tech support’

Last night, in an attempt to figure out a problem importing photos from my iPhone to my (non-Apple) laptop, I spent a lot of time waiting, first for one tech support guy, then to be connected with a supervisor (who never showed up.)  At the same time, my husband and I were also searching the Web for information on the problem and finding no answers.  Eventually, I finally found the answer purely by chance, disconnected, then realized I still had a post to put out for today.  Here’s a photo from my day at the Henry Doorly Zoo in Omaha on Sunday that illustrates how my evening went.  I hasten to add that Apple tech support is unlikely to be the only one that gives this effect and the effect isn’t limited to computer support but to “support” from many businesses.